Service

Service before and after your purchase.

Repair, maintenance and technical support for SHR, IPL and diode laser devices from renowned manufacturers. Even if you did not buy your device from us, we will find a solution.

+49 30 41 73 8577

Our service

We keep your devices ready for use.

  • Repairs

    We repair SHR, IPL and diode laser devices as well as cryolipolysis, RF and cavitation devices from renowned manufacturers, in Germany and across Europe.

  • Maintenance

    Regular maintenance for your SHR, IPL and diode laser devices, also from other manufacturers.

  • Technical support

    A technical problem? Call us or send us pictures, for example of the display. We will call you back.

  • Needs analysis & valuation

    We inspect used devices with a detailed diagnosis, determine the market value and prepare a report on request.

  • Lamp refresh

    We test IPL xenon lamps and replace them in handpieces of various IPL and SHR devices.

  • Loan devices

    Ask us about a loan device so your studio can keep working during the repair.

How it works

Back in operation in four steps.

  1. 01

    Report the problem

    By phone, email or service request, ideally with pictures and details of your device.

  2. 02

    Appointment or shipping

    We arrange an appointment with our technician or you send the device or handpiece to our service centre in Berlin.

  3. 03

    Diagnosis & quote

    We inspect your device, document the findings and send you a quote.

  4. 04

    Repair

    After your approval we repair your device and agree return shipping or handover with you.

Used devices

Inspect, support, repair.

Would you like to sell or buy a used IPL, SHR, cryolipolysis, RF, hyperpulse, diode laser or cavitation device? We help you assess condition and value.

  • Detailed diagnosis of your existing devices, with a report on request
  • Market valuation as a basis for buying or selling
  • Documentation of defects and damage
  • Repair of identified defects by our technicians
  • Testing and replacement of the IPL xenon lamp

Also for other manufacturers

Among others, we repair devices from

  • IPL Germany
  • Nova Light CPL
  • IPL-Eurotech
  • Dreamskin
  • Forever Hairfree
  • Haarpunkt Germany
  • Derm Medic
  • Toplight
  • CosMedTec
  • Bodyform
  • IPL Profi
  • CDP Swiss Medical Laser
  • Dermax
  • Toplite
  • Euro IPL
  • Cosmetic Solution
  • DIAR Swiss
  • Venus IPL

Your model is not listed? Call us and we will find a solution. Manufacturer and brand names are only used to show which devices we service. We do not manufacture IPL handpieces ourselves.

Technical problem? We can help.

Call us or send us your service request.