Cancellation policy
This English version is a courtesy translation for information only. Only the German version is legally binding.
Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items, or
- on which you or a third party named by you, who is not the carrier, have taken possession of the first goods, provided that you have concluded a contract for the regular delivery of goods over a fixed period of time.
To exercise your right of withdrawal, you must inform us (beautytechnik GmbH, Kablower Weg 89, 12526 Berlin, Germany, telephone number: 030 76889000, email address: info@beautytechnik.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
We will bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to withdraw from the contract, please complete and return this form.)
– To
beautytechnik GmbH, Alter Markt 9, 12555 Berlin, Germany, telephone number: 030 76889000, email address: info@beautytechnik.de
– I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/ for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date
___________
(*) Delete as appropriate.